YOUR ACCOUNT
Keep your account in your hands
Account access, password resets, and getting help when you need it.
Use a unique password
Choose a long password that you do not use on any other website. A password manager can help you create and store it.
Recover access
Use the password reset page if you cannot sign in. Check your inbox and spam folder for the reset message. Never share a reset link.
Protect your personal details
Do not post passwords, license keys, full payment details, or recovery links on public forums. The support team should never need your password.
Get help
If you cannot recover your account, contact support with your username and order reference. Avoid including sensitive payment information.
Still need a hand? Contact the support team